Privacy Policy

Last updated: 13 October 2026

This Privacy Policy explains how MiniTrendz collects, uses, stores, and shares personal information when you visit minitrendz.in, place an order, contact customer support, or otherwise interact with our store.

MiniTrendz is operated by an individual/sole proprietor in India.

Contact email: support.minitrendz@gmail.com
Phone/WhatsApp: 9905780360
Business address: Durga Mandir Road, Chanpatia, [District], Bihar, India – [PIN Code]

1. Information We Collect

Depending on how you use our store, we may collect the following categories of information:

Contact and delivery information

• Name

• Email address

• Phone number

• Billing and delivery address

• PIN code and delivery instructions

Order and transaction information

• Products ordered, quantities, order value, and order history

• Payment status, payment method, and transaction references

• COD confirmation and delivery status

• Return, cancellation, refund, and customer support records

We do not intend to collect or store full payment card numbers, card security codes, UPI PINs, or banking passwords. Payments are processed through the relevant payment provider or checkout service.

Customer communications

• Messages, emails, calls, or WhatsApp communications you send to us

• Information you provide when reporting a problem, requesting a refund, or asking a question

Technical and usage information

• IP address and device or browser information, where made available by the relevant services

• Pages visited, interactions with the store, referral information, and approximate usage data

• Cookie identifiers and advertising or analytics events, where enabled and permitted

2. How We Use Information

We may use personal information to:

• Process and fulfil orders

• Arrange delivery and provide order updates

• Verify COD orders and help prevent fraudulent transactions

• Process cancellations, returns, replacements, and refunds

• Respond to questions and complaints

• Maintain store operations, security, and records

• Understand how customers use our website and improve its performance

• Measure advertising performance and, where enabled and permitted, support relevant advertising

• Meet applicable legal, accounting, tax, and regulatory obligations

We aim to use information only for relevant purposes and to limit collection to what is reasonably necessary.

3. Shopify and Service Providers

Our store is hosted on Shopify. Information may be processed by Shopify and other service providers that help us operate the website and fulfil orders.

Depending on the services enabled, these providers may include:

• Payment processors and checkout providers

• Courier and fulfilment partners

• Website analytics and advertising services

• Email, messaging, and customer support providers

• Fraud prevention and security services

These providers may process information according to their own privacy terms and our service arrangements. Some providers may process data on servers located outside India.

We do not sell customers' personal information as a standalone product. Information may be shared with service providers and other parties where necessary to operate the store, complete a transaction, protect legitimate interests, or meet legal obligations.

4. Analytics and Advertising

MiniTrendz uses or intends to use the following tools, subject to actual configuration:

Shopify Analytics: Helps us understand store activity, sales, and website performance.

Google Analytics: May collect information about website visits and interactions to help us understand how customers use our website.

Meta Pixel: May help measure the effectiveness of our advertising and understand actions taken on our store after someone interacts with an advertisement.

These tools may use cookies, pixels, or similar technologies. The information collected depends on the relevant settings, your device, and the choices available to you.

Where required, we will obtain consent before using non-essential cookies or advertising technologies. You may also be able to manage cookies through your browser or available website privacy controls. Blocking certain technologies may affect some website functions.

5. Cookies and Similar Technologies

Cookies and similar technologies may be used to:

• Keep the shopping cart and checkout functioning

• Remember certain preferences

• Maintain store security

• Measure website performance

• Understand advertising effectiveness, where enabled

You can manage cookies through your browser settings. Where a consent banner or privacy preference tool is available, you can use it to manage the choices offered there.

Deleting or blocking cookies may affect your shopping experience.

6. When We Share Information

We may disclose relevant information to:

• Shopify and service providers supporting the store

• Payment processors and financial institutions

• Courier and delivery partners

• Analytics and advertising providers, subject to applicable settings and requirements

• Professional advisers, regulators, law enforcement, or other authorities where legally required

• Parties involved in protecting the store, customers, or legal rights, where appropriate

We do not authorize service providers to use customer information for purposes unrelated to the services they provide, except as permitted by their own terms or applicable law.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, dispute resolution, security, and applicable legal or accounting requirements.

Retention periods may differ depending on the type of information and the reason it was collected. When information is no longer required, we will take reasonable steps to delete it or otherwise handle it appropriately, subject to legal obligations and legitimate recordkeeping needs.

8. Security

We use the security features available through our store platform and take reasonable steps to protect information under our control.

No website, online transmission, or storage system can be guaranteed to be completely secure. Please do not send sensitive payment credentials, passwords, PINs, or one-time passwords through email or WhatsApp.

9. Your Privacy Choices and Requests

Subject to applicable law and the services available, you may contact us to request access to, correction of, or deletion of personal information, or to ask questions about how your information is used.

We may need to verify your identity before acting on a request. Some information may need to be retained where required by law or necessary for legitimate transaction records.

To submit a privacy request, email support.minitrendz@gmail.com with the subject line “Privacy Request.”

10. Children's Privacy

Our store is intended for general shoppers and is not specifically directed at children. If you believe a child has provided personal information inappropriately, contact us so we can review the matter and take appropriate action as required by law.

11. Third-Party Websites

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies. We encourage you to review those policies before sharing information with them.

12. Changes to This Policy

We may update this Privacy Policy when our practices, services, or legal obligations change. The latest version will be published on this page with an updated revision date.

13. Contact Us

For questions or requests relating to this Privacy Policy:

MiniTrendz
Email: support.minitrendz@gmail.com
Phone/WhatsApp: 9905780360
Address: Durga Mandir Road, Chanpatia, [District], Bihar, India – [PIN Code]

This policy describes our intended practices and should be updated to reflect the tools, settings, and data flows actually used by the store. It does not represent a guarantee of compliance with every applicable privacy requirement.