Shipping & Delivery Policy

Last updated: 13 October 2026

At MiniTrendz, we aim to make shopping for everyday essentials simple and convenient. This policy explains how orders are processed, shipped, and delivered.

1. Delivery Locations

MiniTrendz currently accepts orders for delivery within India only. Delivery availability may depend on the customer's PIN code and the serviceability of our delivery partners.

2. Free Shipping

Free standard shipping is available on all orders. No standard shipping charge will be added to eligible orders.

Any additional charge, including a charge associated with a particular payment or delivery option, will be disclosed before the customer places the order.

3. Order Processing and Dispatch

Orders are generally processed and dispatched within 1–3 business days after order confirmation.

Business days exclude Sundays and public holidays. Processing may take longer during major sales, holidays, unexpected operational disruptions, or other circumstances beyond our reasonable control. If a significant delay occurs, we will make reasonable efforts to inform the customer.

4. Estimated Delivery Time

Delivery is generally estimated at 3–7 business days after dispatch. This is an estimate, not a guaranteed delivery date.

Delivery times can vary depending on the destination PIN code, courier availability, weather, transport disruptions, public holidays, and other circumstances.

5. Cash on Delivery and Prepaid Orders

MiniTrendz accepts Cash on Delivery (COD) and available prepaid payment methods.

For COD orders, customers should provide an accurate delivery address and reachable phone number and be available to receive the parcel and pay the confirmed order amount.

For prepaid orders, payment confirmation is subject to the payment provider's processing.

6. Order Tracking

If tracking information is available for your shipment, it will be shared through the contact details provided at checkout or through the order status page.

Tracking updates may take time to appear after dispatch.

7. Incorrect Addresses and Failed Deliveries

Customers are responsible for providing accurate delivery details. If a parcel cannot be delivered because of an incorrect address, an unavailable recipient, repeated failed delivery attempts, or refusal to accept a COD parcel, the courier may return it to us.

Please contact us promptly if you notice an error in your delivery details. We cannot guarantee that address changes will be possible after dispatch.

Any decision about re-shipping or additional delivery costs will be communicated to the customer before further charges are applied.

8. Damaged, Missing, or Incorrect Orders

If your order arrives damaged, incomplete, or different from what you ordered, contact us as soon as reasonably possible at support.minitrendz@gmail.com or 9905780360.

Please include your order number, a description of the issue, and clear photographs or a short video where available. We will review the issue and explain the appropriate resolution under our Returns & Refunds Policy and applicable consumer law.

9. Delays Beyond Our Control

We are not responsible for delays caused by events beyond our reasonable control, including severe weather, transport interruptions, public emergencies, or courier network disruptions. This does not remove any consumer rights or obligations that apply under law.

10. Contact Us

For shipping and delivery questions:

Email: support.minitrendz@gmail.com
Phone/WhatsApp: 9905780360
Business address: Chhota Chawk, Chanpatia, W.Champaran, Bihar, India – 845449

Please include your order number when contacting us about an existing order.